Shipping policy
SHIPPING & DELIVERY POLICY
Last Updated: 28 August 2026
At GlutumisMaximus™, we are committed to getting your order to you safely and as quickly as possible.
All orders are shipped using Aramex Store-to-Door Courier within South Africa.
1. DELIVERY TIME
Orders are generally delivered within approximately:
8–11 BUSINESS DAYS
Delivery times are estimates and may vary depending on your location, courier availability, weekends, public holidays and other circumstances affecting transportation.
Once your order has been dispatched, you will receive tracking information where available.
2. ORDER PROCESSING
Orders are processed after payment has been successfully received.
Please allow reasonable processing time before your order is handed to the courier.
Business days are Monday to Friday and exclude South African public holidays.
3. ARAMEX STORE-TO-DOOR
We use Aramex Store-to-Door for delivery of our products.
Aramex states that standard domestic Store-to-Door delivery can take approximately 24–72 hours after collection for many main-centre destinations, while regional and remote areas may take longer. Our advertised 8–11 business-day timeframe allows additional time for order processing, fulfilment and delivery.
4. DELIVERY DELAYS
While we make every reasonable effort to ensure your order arrives within the estimated delivery period, delivery dates are estimates and are not guaranteed.
Delays may occur due to circumstances outside our reasonable control, including:
- Courier delays
- Severe weather
- Road closures or traffic disruptions
- Public holidays
- Remote or regional delivery areas
- Incorrect or incomplete delivery information
- Failed delivery attempts
- Operational disruptions
- Unforeseen logistical problems
- Other circumstances beyond our reasonable control
Where a delay occurs, we will make reasonable efforts to assist you and, where possible, provide updated tracking information.
Nothing in this policy limits or excludes any consumer right or remedy that cannot legally be excluded under South African law.
5. REMOTE & REGIONAL AREAS
Customers located in remote or regional areas may experience longer delivery times.
Additional courier charges may apply to certain remote delivery areas. Where an additional charge is required by the courier, we will communicate this to the customer where reasonably possible.
Aramex confirms that remote and regional areas can take longer than standard delivery times.
6. TRACKING YOUR ORDER
Once your order has been dispatched, tracking information will be provided where available.
Customers can use their Aramex waybill number to track their shipment.
Please ensure that the email address and contact details provided at checkout are correct so that we can communicate important order and delivery information.
7. INCORRECT DELIVERY INFORMATION
Customers are responsible for providing accurate delivery information at checkout.
GlutumisMaximus™ is not responsible for additional costs or delays resulting from an incorrect, incomplete or outdated delivery address or contact information supplied by the customer, subject to applicable law.
If you notice that you have entered incorrect information, contact us as soon as possible at:
We will make reasonable efforts to assist before the order is dispatched.
8. FAILED DELIVERY
If a courier attempts delivery and the customer is unavailable or unable to accept the parcel, additional delivery attempts or charges may apply depending on the courier's policies.
Customers should ensure that someone is available to receive the parcel at the provided delivery address.
9. DAMAGED PACKAGES
If your package appears damaged when delivered, please take photographs of the package and product and contact us as soon as reasonably possible at:
We will assess the issue and assist with the appropriate remedy in accordance with applicable South African consumer law.
10. LOST SHIPMENTS
If your order appears to be lost or has not been delivered within a reasonable period, please contact us at:
We will investigate the shipment with the courier and assist you with the appropriate next steps.
11. OUR LIABILITY
GlutumisMaximus™ is not responsible for delays caused by circumstances outside our reasonable control, including courier disruptions, extreme weather, natural events, strikes, road closures, incorrect customer information or other unforeseen logistical circumstances.
However, nothing in this policy excludes, restricts or limits any liability, consumer right or remedy that cannot legally be excluded under South African law.
12. CONTACT US
GlutumisMaximus™
Email: matthewcontent87@gmail.com
Business Address: Röntgen Avenue, Hospitaalpark, Bloemfontein, 9301, South Africa
For questions regarding shipping or your order, please contact us at matthewcontent87@gmail.com